Comments on the Book

Great Meetings, Great Results properly describes what Pam Plumb and Dee Kelsey promise in this very practical and useful book. I admire both the comprehensive scope of their teaching and the detail of real life situations. If you want to lead people with great facilitation, read this book and keep it near you for quick reference.”

Tom Chappell
CEO, Tom’s of Maine




“Bravo, Bravo, Bravo. Great Meetings! Great Results is even better than the first great edition. It’s an elegant guide to meeting facilitation: written by facilitators for facilitators. This book is an essential resource for every meeting planner’s tool box.”

Dr. Bruce Wolford
Professor of Corrections & Juvenile Justice Studies, College of Justice & Safety,
Eastern Kentucky University
Richmond, KY




“Great Meetings is a wonderful resource for facilitators, facilitation trainers, and for mediators making the transition to group facilitation. The book is very clear, and has a wealth of ideas and tools for both the new facilitator and those of us with years of experience. This is the book I turn to first when I am looking for approaches to a meeting. Other books are very good, but I have not seen any others with comparable breadth and how-to tools. I particularly appreciate their organization of the book and the chapters, which allows the reader to find exactly the tool needed for the part of the meeting and/or task s/he is working on.

Their chapters on Managing Conflict in Groups and Interventions: When to Step In are exceedingly practical. Kelsey and Plumb have offered a great resource in these areas of most difficulty for new facilitators. It is well worth sitting down with this book before, during and after each facilitation.

I am delighted with the new edition. Kelsey and Plumb have added new ideas and techniques, as well as tools. It is even clearer than the last edition. I would not have thought that possible.”

Zena Zumeta
Mediator, Facilitator, Trainer
Mediation Training & Consultation Institute
Ann Arbor, MI




"Dee Kelsey and Pam Plumb have identified the essentials to facilitate not just an effective meeting but a ‘Great Meeting!’ They put it into easily understandable terms that prove to be comprehensive for any scenario. For those of us whose working life depends on quality engagement and visible outcomes from meetings, this guide is practical, accessible, and relevant.”

Don Borut, Executive Director
National League of Cities




“If Great Meetings! sounds like an oxymoron to you, read this book soon because it will completely change your approach to planning and facilitating any kind of gathering. Using a combination of practical skills, sophisticated group psychology and bull’s-eye common sense, Great Meetings! makes long-winded unfocused meetings a thing of the past.

People everywhere dread meetings, but this book, with its practical, proven tips and techniques has delivered great results for me with groups in London, Belgrade, San Juan, Winnipeg, Washington, and even at my own family reunion.

Great Meetings! outlines practical and proven steps for group process that leads to solid results. Read this book and the next time someone labels you "a process person" you can feel proud.”

Peter Twichell, Senior Program Director
YouthBuild International,
Boston, Massachusetts




“I found excellent tools throughout the book. For example, the brainstorming examples in chapter 6 are very clear and helpful; the long range planning process model very effective and easy to follow. Overall, the content of Great Meetings! Great Results is well written, easy to use and a great resource for all kinds of facilitation needs.”

Jean Whitney
Corporate Education and Training
TD Banknorth, Inc.
Portland, ME




"For facilitators and mediators who work with larger groups, Great Meetings! Great Results is a treasure trove of information in a format that is easy to use. For people who think they are too busy to expand the tools they use in problem-solving groups, this is a must resource."

Dr. Margaret S. Herrman
Senior Associate and Director
Dispute Resolution Services
Carl Vinson Institute of Government
University of Georgia
Athens, GA




“Beginners have told me that the practical knowledge was immediately useful. As an experienced facilitator, I’ve been reading it and finding new stuff for me to use. I recommend it; I buy copies for others. It’s at the top of my reading list for trainings in working with groups successfully.”

Great Meetings! has been the book I’ve recommended to others since it was published – and it just got better. The new edition has expanded content, more incisive graphics, and lots of insight. Get, read and re-read this book. Become a better facilitator.“

Geoff Ball, Ph.D.
Geoff Ball & Associates
& SmartGroups®
Los Altos, California 94022




"People everywhere dread meetings, but this book, with its practical, proven tips and techniques has delivered great results for me with groups in London,
Belgrade, San Juan, Winnipeg, Washington, Johannesburg, Dili, Tel Aviv, and even at my own family reunion."

“If Great Meetings! sounds like an oxymoron to you, read this book soon because it will completely change your approach to planning and facilitating any kind of gathering. Using a combination of practical skills, sophisticated group psychology and bull’s-eye common sense, Great Meetings! makes long-winded unfocused meetings a thing of the past.”

Peter Twichell, Senior Program Director
YouthBuild International,
Boston, Massachusetts




“This book models everything a good meeting should be ---straightforward, well organized, current, accessible to a diverse audience and a good use of time that yields better results/ This book is an excellent guide to leveraging the time, money, relationships and results of the different types of meetings that form the daily operations of business.“

Katherine Greenleaf, President,
Greenleaf Consulting