Putting Out Brush Fires... How to intervene in difficult group situations
Do non-stop talkers, silent groups or dramatic conflicts ever knock your meetings off track? These meeting situations take a toll on a group's ability to work together and cost time and money. This 5-CD set, containing the original 5 hour teleclass, taught by Dee Kelsey and Pam Plumb, authors of Great Meetings! Great Results, will increase your ability to know when and how to intervene effectively in difficult situations to get your meetings back on track.
Listen to mp3 edited excerpt sample
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